This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit this website, submit information through contact forms, request services, or otherwise interact with the website.
This website is committed to protecting user privacy and handling personal data responsibly in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal information may be collected when you:
Submit a contact form
Request a quote or information
Make an enquiry
Leave a review
Interact with the website
Personal information may include:
Name
Email address
Telephone number
Address or location information
Service enquiry details
Communication history
Website usage data may include:
IP address
Browser and device type
Pages visited
Time spent on pages
Referral source or search engine information
Personal information may be used to:
Respond to enquiries and requests
Provide requested services or information
Arrange appointments or service visits
Improve website functionality and user experience
Maintain business and accounting records
Protect against misuse, fraud, or security risks
Personal data may be processed under one or more of the following lawful bases:
Contract – to provide services requested by the user.
Legitimate interests – to operate and improve the website and services.
Legal obligation – to maintain financial or regulatory records.
Appropriate technical and organisational measures may be used to protect personal data. These measures may include:
Secure systems and device protection
Restricted access to personal information
Secure communication channels where possible
Personal information is not sold or shared with third parties for marketing purposes.
Information may be shared where necessary with service providers that support website functionality, communication systems, or business administration. These providers are expected to comply with applicable data protection regulations.
This website may use cookies or analytics tools to help improve performance and understand how visitors interact with the website. These technologies may collect information such as:
Device and browser information
IP address
Pages visited and navigation behaviour
You can control or disable cookies through your browser settings. More information may be available in the website's Cookie Policy.
Under applicable data protection laws, individuals may have the right to:
Request access to their personal data
Request correction of inaccurate information
Request deletion of personal data where appropriate
Object to or restrict certain processing activities
Request a copy of their data
Personal information may be retained only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including providing services, maintaining records, complying with legal obligations, or resolving disputes.
This website may contain links to external websites. Responsibility for the content and privacy practices of those websites rests with the respective website operators.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, website functionality, or business practices. The most current version will always be available on the website.